COVID-19 Restriction update - Latest information & FAQ's

From the 20th December 2020 a new range of national restrictions come into force. This will mean some changes to our business and how we operate. Below you will find an FAQ with our most asked questions. If you do need any further advice, please contact us on sales@shiningdiamonds.co.uk

Will your store be closed?

Our store will be closed from the 20th Dec 2020. Our phone, online sales & customer services are still open.

Are you still able to produce orders placed online and via email?

Our manufacturing will stay open throughout the national restrictions to produce orders. At present we are not experiencing any major delays and are aiming to deliver all on time. You will be contacted before items are sent to you.

Can I call to place an order or to discuss a query?

Our phone lines will be open from 9:30am-5:30pm as normal. Alternatively you can contact us on sales@shiningdiamonds.co.uk

How do I return an item?

If you are returning an online/store order please contact us on sales@shiningdiamonds.co.uk to arrange a return. Please do not send back returns without prior information to us by email.

Can I book a Video Consultation?

We're open for video appointments. Remote appointments can be organised through Zoom or WhatsApp. To book an appointment email sales@shiningdiamonds.co.uk or book online.

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Rose Gold Gemstone Engagement Rings

Our rose gold gemstone engagement rings offer a beautiful twist on the classic engagement ring. The bold gemstones, from sapphire and emerald to ruby and aquamarine make a colourful and vibrant statement when professing your eternal love. Rose gold, also known as red gold or pink gold metal, has become more popular over the last decade and adds a touch more class to the sparkling gemstone of your choice creating a traditional yet illustrious style.

Come and visit us at our Hatton Garden Store and enjoy our bespoke ring package, adding a touch of amour to your engagement ring. Alternatively, get a free sample sent to your house and choose your ring from the comfort of your own home!