Coronavirus - Latest Delivery Information & FAQ's
Are you'll open & taking orders?
We are open for business online and are accepting orders online.
Right now, we're following the government advice as this evolves day by day. With the current uncertainty it wouldn't be right to set a reopen date. We will keep you updated and look forward to welcoming you back to our store.
How can I contact you'll?
We are working remotely so you can still contact via email firstname.lastname@example.org or via the Live Chat when available. We are happy to answer all your questions on existing and new orders. Our team members are also trained to provide sales & diamond guidance via email or live chat.
I need something within a set timescale. What is the current delivery timescale for made to order items?
Due to the coronavirus pandemic, the supply chain in the UK and around the world is affected. Our shop & workshops are now closed until further notice. As soon as they re-open we'll provide an update. Diamonds are also sourced from various countries, all of them having local lockdowns and restrictions in place for few weeks.
Our shop and workshop are looking to re-open as soon as restrictions in UK are lifted off. Although we will be working extra hard to catch up on orders, because of the backlog we expect all made-to-order items to take further 3 to 4 weeks from re-open date.
We have a huge inventory of items, so if your order is time sensitive and you need it before we re-open our stores, then please contact us once we re-open and we can suggest options from our stock.
Can I order a stock item for delivery?
We are planning to intermittently visit the store to pick up stock items for orders and get them dispatched via Royal Mail. To eliminate any chances of contamination, this will be done by 1 person only via direct private transport arranged from home to store.
Whilst we may not be able to immediately dispatch stock items, as per our current plan it should be dispatched within 1 week latest.
Please bear in mind that due to staff shortage Royal Mail is currently having trouble delivery parcels next working day. So you may receive the parcel in further days after dispatch.
Am I eligible for refund if the situation changes and there are more delays to the order?
Yes you can order with confidence that if the situation with the coronavirus pandemic changes and there are further delays caused by reasons out of our hands, then you are still within your distant selling act consumer right to cancel the order and get your full money back.
Diamond pendants are elegant, contemporary and glamorous, being understated but a staple piece for any look ensures that with a diamond pendant you get it right every time. For a classic, timeless piece of jewellery that will suit any occasion look now further than the solitaire pendant.
Or if you are looking for something different, here at Shining Diamonds we have an array of diamond pendants suitable for any occasion, and any style. Available in various precious metals including white, yellow, platinum and rose gold we have some exquisite styles to choose from including popular solitaire pendants to more fancy heart shaped pendants.
Shop by Style
Shop by Shape
Why choose Shining Diamonds
Guide to buying a Diamond Pendant
So what exactly is a pendant and how does it differ from a necklace? Put simply a pendant is a chain, cable or rope with a hanging jewellery design. The pendant can be intricate and complicated or plain but sparkly. When it comes to choosing a pendant there are many factors to consider such as style, colour and use.
Choosing the right design to match your style takes time and careful consideration. The classic choice would be a solitaire however you can also opt for a designer pendant if you are looking to make a statement, these pendants are sure to stand out. We also have a wide rage of gemstone pendants for something a little more fancy and unique.
There are also many different diamond cuts to consider from the classics such as round and princess cuts to a more fancy heart or marquise cut. When it comes to pendants, the princess and round brilliant cut diamonds are two of most popular choices. If you are feeling a little adventurous, a fancy shaped solitaire can also be made into a timeless piece of jewellery.
Regardless of your reasons for purchasing a diamond pendant, it is important to have a good knowledge and understanding about your purchase. While you don't need to have expert gemological knowledge, a solid understanding of the 4Cs will make shopping easier and less stressful.