COVID-19 Restriction update - Latest information & FAQ's
Will your store be closed?
Our store will be closed from the 20th Dec 2020. Our phone, online sales & customer services are still open.
Are you still able to produce orders placed online and via email?
Our manufacturing will stay open throughout the national restrictions to produce orders. At present we are not experiencing any major delays and are aiming to deliver all on time. You will be contacted before items are sent to you.
Can I call to place an order or to discuss a query?
Our phone lines will be open from 9:30am-5:30pm as normal. Alternatively you can contact us on firstname.lastname@example.org
How do I return an item?
If you are returning an online/store order please contact us on email@example.com to arrange a return. Please do not send back returns without prior information to us by email.
Engagement Rings, Diamond Rings & Diamond Jewellery
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Friendly and Efficient Customer ServiceI ordered earrings which have arrived and are fabulous. There was a slight delay on the ...
Read more-11 Jun 2021★ ★ ★ ★ ★
Fantastic customer service and…Fantastic customer service and absolutely, perfect diamond ring. It arrived this morning, ...
Read more-02 Jun 2021★ ★ ★ ★ ★
Engagement RingI previously used Shining Diamonds for a beautiful diamond bracelet so when it came to pi ...
Read more-28 May 2021★ ★ ★ ★ ★
Great service and qualityLee and his team were fantastic. Really helpful and welcoming. I saw a diamond necklace o ...
Read more-19 May 2021★ ★ ★ ★ ★
I'm so happy with my ring which was a…I'm so happy with my ring which was a gift for my 50th Birthday. I was a little hesitant ...
Read more-14 May 2021★ ★ ★ ★ ★