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COVID-19 Restriction update - Latest information & FAQ's

From the 20th December 2020 a new range of national restrictions come into force. This will mean some changes to our business and how we operate. Below you will find an FAQ with our most asked questions. If you do need any further advice, please contact us on sales@shiningdiamonds.co.uk

Will your store be closed?

Our store will be closed from the 20th Dec 2020. Our phone, online sales & customer services are still open.

Are you still able to produce orders placed online and via email?

Our manufacturing will stay open throughout the national restrictions to produce orders. At present we are not experiencing any major delays and are aiming to deliver all on time. You will be contacted before items are sent to you.

Can I call to place an order or to discuss a query?

Our phone lines will be open from 9:30am-5:30pm as normal. Alternatively you can contact us on sales@shiningdiamonds.co.uk

How do I return an item?

If you are returning an online/store order please contact us on sales@shiningdiamonds.co.uk to arrange a return. Please do not send back returns without prior information to us by email.

Can I book a Video Consultation?

We're open for video appointments. Remote appointments can be organised through Zoom or WhatsApp. To book an appointment email sales@shiningdiamonds.co.uk or book online.

+44 (0) 207 404 7305

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Essential to every woman’s jewellery box is a platinum diamond pendant - the beautiful silver shine enhances the sparkle and facets in a variety of brilliant cut diamonds. At Shining Diamonds, we allow you to customise your piece through the 4Cs – choose the colour, cut, clarity and carat so you can create your perfect pendant. 

Discover our beautiful range of diamond pendants by visiting us at our Hatton Garden Jewellery store or shop online. You can also pay for your dream piece on diamond finance available at 0% interest.

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Cut, Clarity, Colour and Carat are at the forefront of our creations. When you buy a platinum diamond pendant from Shining Diamonds, you can choose the carat of the metal, cut of the diamond and so much more. Browse our collection and have a look at our finance options. All of our jewellery is available in rose gold, yellow gold and white gold.

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Shining Diamonds 
10a, Hatton Garden
London EC1N 8AH
T: +44 (0) 207 404 7305
HJ Diamonds Ltd t/a Shining Diamonds is authorised and regulated by the Financial Conduct Authority, register number 7901546 and acts as a credit broker and not a lender. Finance is provided through the Deko platform by Duologi. Duologi is a trading name of Specialist Lending Ltd, which is authorised and regulated by the Financial Conduct Authority (register number 727102).HJ Diamonds Ltd , Company number: 7901546 Registered address - 10a Hatton Garden, London EC1N 8AH, United Kingdom.
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