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COVID-19 Restriction update - Latest information & FAQ's

From the 20th December 2020 a new range of national restrictions come into force. This will mean some changes to our business and how we operate. Below you will find an FAQ with our most asked questions. If you do need any further advice, please contact us on sales@shiningdiamonds.co.uk

Will your store be closed?

Our store will be closed from the 20th Dec 2020. Our phone, online sales & customer services are still open.

Are you still able to produce orders placed online and via email?

Our manufacturing will stay open throughout the national restrictions to produce orders. At present we are not experiencing any major delays and are aiming to deliver all on time. You will be contacted before items are sent to you.

Can I call to place an order or to discuss a query?

Our phone lines will be open from 9:30am-5:30pm as normal. Alternatively you can contact us on sales@shiningdiamonds.co.uk

How do I return an item?

If you are returning an online/store order please contact us on sales@shiningdiamonds.co.uk to arrange a return. Please do not send back returns without prior information to us by email.

Can I book a Video Consultation?

We're open for video appointments. Remote appointments can be organised through Zoom or WhatsApp. To book an appointment email sales@shiningdiamonds.co.uk or book online.

+44 (0) 207 404 7305

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At Shining Diamonds, we invest all our energy in helping you make the most romantic gesture between you and your partner. With a trilogy diamond engagement ring, you know you’re on the right track to making quite an impression.

Choose 3 stone diamond rings from a selection of diamond cuts such as princess, emerald, pear, oval, marquise and round to make a truly personalised trilogy diamond ring.

Trilogy Diamond Rings | 3 Stone

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With Shining Diamonds, you can be rest assured that we’ve got your best interests at heart. All our diamonds are certified non-conflict and come with lifetime guarantees. All rings all hand made in Britain and once you’ve chosen your favourite assortment of trilogy diamonds then you can pair these with a choice of 18ct yellow gold, 18ct white gold or platinum rings.

If you have any questions or would like to discuss anything about our diamonds or about your order, then please feel free to contact us and one of our friendly staff will happily help you. Alternately you can visit us in our Hatton Garden office situated right in the heart of London’s most famous jewellery district.

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Shining Diamonds 
10a, Hatton Garden
London EC1N 8AH
T: +44 (0) 207 404 7305
HJ Diamonds Ltd t/a Shining Diamonds is authorised and regulated by the Financial Conduct Authority, register number 7901546 and acts as a credit broker and not a lender. Finance is provided through the Deko platform by Duologi. Duologi is a trading name of Specialist Lending Ltd, which is authorised and regulated by the Financial Conduct Authority (register number 727102).HJ Diamonds Ltd , Company number: 7901546 Registered address - 10a Hatton Garden, London EC1N 8AH, United Kingdom.
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