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After Care & Maintenance

At Shining Diamonds, our service doesn't stop once your order arrives. We’re here for you long after, offering a range of aftercare services to keep your jewellery looking and feeling as perfect as the day you received it.

Resizing

If your ring no longer fits comfortably whether too tight or too loose, we can adjust it to better suit your finger. Using precision laser sizing, we maintain the ring’s weight ensuring no gram weight is lost and no visible joints appear.

Please note: Full diamond set bands cannot be resized. Most rings can be altered by up to three sizes, but we recommend an assessment at our workshop beforehand. Visit our Returns Page. for more details.

Cleaning & Polishing

If your jewellery has lost its original shine, we offer professional cleaning and polishing services to restore its brilliance. White gold pieces will also be re-rhodium plated, bringing back their bright, silvery finish.

Safety Check

Concerned about a loose stone or setting? We’ll inspect your piece to ensure everything is secure.

If needed, your jewellery will be sent to our workshop for any necessary adjustments— a thorough check-up, just like an MOT for your jewellery

Repairs

If your jewellery becomes damaged, we recommend returning it to our website team or your nearest store. We’ll assess the item and advise the best way forward. For further details, please visit our Returns Page.

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