COVID-19 Restriction update - Latest information & FAQ's
Will your store be closed?
Our store will be closed from the 20th Dec 2020. Our phone, online sales & customer services are still open.
Are you still able to produce orders placed online and via email?
Our manufacturing will stay open throughout the national restrictions to produce orders. At present we are not experiencing any major delays and are aiming to deliver all on time. You will be contacted before items are sent to you.
Can I call to place an order or to discuss a query?
Our phone lines will be open from 9:30am-5:30pm as normal. Alternatively you can contact us on email@example.com
How do I return an item?
If you are returning an online/store order please contact us on firstname.lastname@example.org to arrange a return. Please do not send back returns without prior information to us by email.
Speak to our Jewellery experts.
How did the modern Diamond Carat System Start?
The modern carat system started with the carob seed - a seed from a tree that grows in the Mediterranean and has fruit pods that contain multiple seeds. Those very early gem traders used small uniform seeds as counterweights to balance their scales. The modern diamond carat system was adopted by the United States in 1913 and other countries soon followed later. Today, a diamond carat weighs exactly the same in every corner of the world.
What are “magic sizes”?
Some weights are known as “magic sizes” - half carat, three-quarter carat and carat. There is little difference visually between a 0.99 carat diamond and one that weighs a full carat. However, the price difference between the two can be quite significant.
What is 1 carat diamond worth?
We estimate that a 1 carat diamond can cost anything between £6,000 and £10,000. However, you can find cheaper counter parts - the cost of a 1 carat diamond varies depending on the quality of the other 4Cs. Equally a lab grown diamond will cost less.