COVID-19 Restriction update - Latest information & FAQ's
Our store will be closed from the 20th Dec 2020. Our phone, online sales & customer services are still open.
Our manufacturing will stay open throughout the national restrictions to produce orders. At present we are not experiencing any major delays and are aiming to deliver all on time. You will be contacted before items are sent to you.
Our phone lines will be open from 9:30am-5:30pm as normal. Alternatively you can contact us on sales@shiningdiamonds.co.uk
If you are returning an online/store order please contact us on sales@shiningdiamonds.co.uk to arrange a return. Please do not send back returns without prior information to us by email.
We're open for video appointments. Remote appointments can be organised through Zoom or WhatsApp. To book an appointment email sales@shiningdiamonds.co.uk or book online.
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With Shining Diamonds, you can be rest assured that we’ve got your best interests at heart. All our diamonds are certified non-conflict and come with lifetime guarantees. All rings all hand made in Britain and once you’ve chosen your favourite assortment of trilogy diamonds then you can pair these with a choice of 18ct yellow gold, 18ct white gold or platinum rings.
If you have any questions or would like to discuss anything about our diamonds or about your order, then please feel free to contact us and one of our friendly staff will happily help you. Alternately you can visit us in our Hatton Garden office situated right in the heart of London’s most famous jewellery district.
