Coronavirus - Latest Delivery Information & FAQ's
Are you'll open & taking orders?
We are open for business online and are accepting orders online.
Right now, we're following the government advice as this evolves day by day. With the current uncertainty it wouldn't be right to set a reopen date. We will keep you updated and look forward to welcoming you back to our store.
How can I contact you'll?
We are working remotely so you can still contact via email email@example.com or via the Live Chat when available. We are happy to answer all your questions on existing and new orders. Our team members are also trained to provide sales & diamond guidance via email or live chat.
I need something within a set timescale. What is the current delivery timescale for made to order items?
Due to the coronavirus pandemic, the supply chain in the UK and around the world is affected. Our shop & workshops are now closed until further notice. As soon as they re-open we'll provide an update. Diamonds are also sourced from various countries, all of them having local lockdowns and restrictions in place for few weeks.
Our shop and workshop are looking to re-open as soon as restrictions in UK are lifted off. Although we will be working extra hard to catch up on orders, because of the backlog we expect all made-to-order items to take further 3 to 4 weeks from re-open date.
We have a huge inventory of items, so if your order is time sensitive and you need it before we re-open our stores, then please contact us once we re-open and we can suggest options from our stock.
Can I order a stock item for delivery?
We are planning to intermittently visit the store to pick up stock items for orders and get them dispatched via Royal Mail. To eliminate any chances of contamination, this will be done by 1 person only via direct private transport arranged from home to store.
Whilst we may not be able to immediately dispatch stock items, as per our current plan it should be dispatched within 1 week latest.
Please bear in mind that due to staff shortage Royal Mail is currently having trouble delivery parcels next working day. So you may receive the parcel in further days after dispatch.
Am I eligible for refund if the situation changes and there are more delays to the order?
Yes you can order with confidence that if the situation with the coronavirus pandemic changes and there are further delays caused by reasons out of our hands, then you are still within your distant selling act consumer right to cancel the order and get your full money back.
Women's Wedding Rings
Men's Wedding Rings
Shinning Diamonds the best in london!Couldn’t be happier with my choice of ring from Shinning Diamonds. From the first visi ...
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My ring purchasing process with Shining…My ring purchasing process with Shining Diamonds started well over a year ago and through ...
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We bought our engagement ring and…We bought our engagement ring and wedding rings here and were delighted with the efficien ...
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Engagement ringI was looking to purchase an engagement ring for my partner and went into a couple of sto ...
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Excellent experience and ringI chose an engagement ring with help from Lee at Shining Diamonds and was very impressed ...
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Why choose Shining Diamonds
Before I buy a wedding ring, what do I need to consider?
Before tying the knot and saying 'I do', it's important to remember your wedding ring symbolises life commitment, therefore your purchase should be considered with both emotion and practicality. As well as where to buy your wedding and engagement ring when it comes to choosing your wedding ring, make sure the ring is the right purchase for you.
Does the wedding band fit your finger correctly? Which wedding band are you most comfortable with? Are you looking to pair your wedding ring with your engagement ring? From classic plain metal to patterned and diamond set designs, we provide customers with the greatest range of wedding rings, balancing cost versus quality. Here at Shining Diamonds we make sure you get the best experience possible when shopping for a wedding ring, we also offer a free samples straight to your door, our delivery services covers all of the UK with an established reputation for diamond jewellery across Cardiff, Manchester and Glasgow.
Fitted Wedding Bands
Wedding ring finance
When you purchase a Wedding Ring from Shining Diamonds we are able to provide various finance options, with a number of options available including a 0% Interest Free 6 Month option, a 12 month and 18 month and other options all with varying interest rates. Find out more about finance here.
When do you give an eternity ring?
Eternity rings symbolise time spent together and time stretching ahead, representing an unending future together. Traditionally, eternity rings are given after the couple has married, either as an anniversary gifts or for special occasion. However, nowadays eternity rings can be given to commemorate a special milestone in a relationship or as a way to tell your partner how much you love her. For more, read our guide on when to give an eternity ring.
How do you wear an eternity ring?
Eternity rings should be worn on the left hand, on the finger adjacent to the little finger, known as the 'ring finger'. The order of rings should go as follows: wedding ring, then engagement ring, then eternity ring on the top.
How do you choose an eternity ring?
When it comes to choosing the perfect eternity ring for yourself or a loved one, there are a few things that must be considered. We have designed a collection that includes a great variety of designs, from half eternity rings and full eternity rings to 60% eternity rings. It's also important to remember 4C's - Cut, Colour, Clarity and Carat.
What is a full or half eternity ring?
A full eternity ring is a ring which has diamonds that are set around the entire outside edge of the ring. However, a ‘half eternity ring’ will have diamonds only covering the outside edge of half of the ring.
What does an eternity ring symbolise?
Eternity rings are known to symbolise eternal love, and both full and half eternity rings hold the same meaning – regardless of how many diamonds are encompassed around the band. There are other beliefs that eternity rings can also symbolise the full circle of life.