Get 90 Days Free Resizing *
If you are unsure of the ring size, you can order a free ring sizer to gauge the size. If you have ordered the incorrect ring size we will be happy to get it resized for you.
Pricing (after 90 days)
- GOLD: £25 inclusive of return postage charges.
- PLATINUM: £35 inclusive of return postage charges.
These prices are just to cover our costs, which include: Transport from office to workshop and back, machinery, extra gold or platinum required to resize, labour, re-polishing the ring, packaging, special delivery postage, return postage insurance, admin cost and VAT.
Please allow 2 to 4 working days to dispatch the ring back after we have received it.
How it works
- Return your item. Follow the instructions exactly as given here: https://www.shiningdiamonds.co.uk/delivery-returns#q8. Please ensure you notify us the package tracking number. International customers please contact us before posting the ring back.
- You will be notified via phone or email for payment.
- The ring will be posted out and the tracking number will be sent via email.
* Valid only for one time resizing for upto 3 sizes up or down.
* 90 Days counting from the date the ring is delivered. Valid on full price items only and excludes sale products.
* Hallmark, if present, may get erased during the resizing / re-polishing process. We can re-hallmark it for an extra charge.
* Engraving, if done, may be affected by resize. We endeavour to ensure it is not affected, but if it is unavoidable then the ring can be re-engraved at our standard engraving charges.
* Eternity Rings may require extra attention, stones, metal or even in some cases require complete re-engineering and may therefore be excluded from the free resizing offer. Sizing a plain band ring is a simple process and if executed correctly does not harm or affect the ring in any way.
* This service is only for jewellery that has been manufactured by us.