About Us
Shining Diamonds was started with the aim to combine the magic of skilled British craftsmanship with our access to the world’s finest polished diamond manufacturers.
This is brought to the customers at an amazing value by skipping high street costs.
Shining Diamonds is a family run business with close to 70 years & 4 generations of experience in handling jewellery. This has given us over 20 years of international experience manufacturing and selling diamond engagement rings and diamond jewellery.
Our motto is simple: Combine our access to 90% of world’s polished diamonds with our access to the finest traditional British craftsmanship, providing an unbeatable quality product to customers at a fair price by being online instead of on the high street.
Slowly and steadily we have moved from manufacturing and selling rings to manufacturing earrings, pendants, bracelets and now completely bespoke designs. We bring the power of the latest technology to our business by keeping our in-house designers updated with the latest design softwares and keeping our website updated with the latest innovation in web technologies - 360 product videos, hand images, continuous user experience development and many more intricate details are embedded into the core of our website development, giving customers a joyful experience.
We are based in the iconic Hatton Garden of London, sitting amongst more than 100 other jewellers and precious stone merchants. This puts us in a unique position to procure any kind of source material related to jewellery in the shortest time. If a customer comes to us and wants to view a diamond we don't have in stock, we can procure it within 10 mins thanks to our central location.
Being a proud member of the Made in Britain campaign, all our jewellery is designed and created at our workshop in London. We are obsessed about quality and customer service. If any email is not answered within 4 working hours, we ensure the whip comes out on the customer care team!
OUR STORES
Based at the heart of London’s jewellery quarter, our team at Shining Diamonds are proud to have a flagship diamond jewellery store in the prestigious Hatton Garden.
Premium diamond jewellery paired with a luxury shopping experience, visit our UK showrooms or shop online to view our vast collection of ready-to-ship diamond jewellery.
Our Advantages
- 1000s of satisfied customers. Read our independent reviews on Trustpilot
- 30 days hassle-free full-refund returns policy. A complete risk-free purchase.. Read our full returns policy.
- Made in Britain with unmatched quality. Hallmarked by the London or Birmingham Assay Office.
- All our diamonds are certified either by GIA or IGI lab, or by a GIA qualified Gemologist as Shining Diamonds certificate. Get the diamond quality you are paying for.
- Paying by card? You have the power by law to raise a chargeback and get your money back in case of issues or non-delivery of a product. Read the Which guide to chargeback
- We are a member of The National Association of Jewellers
- We are a registered company in the UK. Company registration no. 7901546. VAT registration no. 127702720
Conflict free diamonds and Fairtrade gold
At Shining Diamonds, we are committed to eradicating conflict diamonds from the trade. Our diamonds comes from most reputable suppliers who strictly adhere and enforce the standards established by the kimberley process. We guarantee with 100% confidence that diamonds used in all of our jewellery are conflict-free.
We also offer and actively promote Fairtrade Gold for each of our diamond ring which ensures the gold miners get a fair pay and value for their time & efforts. If you are considering buying from us, kindly consider FairTrade Gold option. It costs a little more but that little can make a huge difference across the globe.
Our dedication to quality and the consistent output of only the finest diamond jewellery comes from our investment in our workshop in Hatton Garden, London and employing the finest British craftsmen. Our product quality is the foundation in all we do, that's why we are the only retailer offering 1 year warranty on all our products.
At Shining Diamonds, we focus on delivering customer service that is exceptional and best in the industry. All of our gemmologists and designers are certified by independent bodies and can advise you on creating a perfect piece of jewellery that will reflect your story, personality, values and cherish for generations to come.
As part of our mission of uplifting the most vulnerable out of poverty, we work in partnership with not-for-profit organisations that educate children from slums & empower women to work & earn. We also actively promote awareness about conflict diamonds, fairtrade gold and environmental concerns of our industry.
Thanks Lisa! Helped me find what I needed, explained the options really clearly, great communication in person, on email and on the phone, a really inc
michael scott
Seamless and...
Ozzy
I recently purchased a Diamond Ring from Lisa in store, I was recommended by a colleague at wor ...
Friendly and...
Joe Bunker
I bought an engagement ring from Shining Diamonds in Brighton. Becky was great - really helpful ...
Really happy...
Carl snead
Really happy with the diamond bracelet we purchased from you. Your service was first class ex ...
Staff is nic...
Lok hin Leung
Staff is nice, helpful and super patience.
I have bought a ring early March for my girlfriend. ...
Excellent ex...
Tom Atkins
Had an excellent experience purchasing an engagement ring from Shining Diamonds via Lisa! Commu ...
5*****...
Michael
Esther was amazing! She went above and beyond to help us get the perfect ring! Esther was also ...
Amazing cust...
Emily
Had an amazing experience being served by Lisa, super friendly and helpful. She went above and ...
Excellent cu...
Fangle Gaston Devlia
Excellent customer service. Joby found the perfect ring after discussing my requirements and bu ...
Engagement R...
Tyrone Plange
I just want to say thank you to Eleanor and a special thank you ro Clarice soo much for helping ...
The quality ...
Rob
The quality of service and product is both excellent. I have purchased all jewellery items thro ...
Clarice is a...
OHoughton
Clarice was so helpful and approachable. My husband decided to surprise me with a diamond he pu ...
We received ...
Jill R
We received excellent service from Gantugs at Shining Diamonds last year (apologies fir the del ...
Excellent an...
Charlie YS
Eleanor was super helpful and made the experience really easy for us, we even got our ring much ...
Fantastic ex...
Rameez Tahir
Fantastic experience buying an engagement ring.
I phoned them up literally one week before the ...
Clarice and ...
Alex
Clarice and the team at Shining Diamonds went above and beyond to help me select a ring for my ...
It was an am...
Harry Mckenna
It was an amazing experience going to shining diamond! Tara was incredibly helpful and made it ...
Esther was a...
Tom Riley
Esther was amazing, she couldn't have been more helpful. I went in knowing absolutely nothing a ...
Amazing! ...
Stephen
Lee and Clarice were so helpful and made it the easiest process to get exactly what we wanted. ...