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COVID-19 Restriction update - Latest information & FAQ's

From the 20th December 2020 a new range of national restrictions come into force. This will mean some changes to our business and how we operate. Below you will find an FAQ with our most asked questions. If you do need any further advice, please contact us on sales@shiningdiamonds.co.uk

Will your store be closed?

Our store will be closed from the 20th Dec 2020. Our phone, online sales & customer services are still open.

Are you still able to produce orders placed online and via email?

Our manufacturing will stay open throughout the national restrictions to produce orders. At present we are not experiencing any major delays and are aiming to deliver all on time. You will be contacted before items are sent to you.

Can I call to place an order or to discuss a query?

Our phone lines will be open from 9:30am-5:30pm as normal. Alternatively you can contact us on sales@shiningdiamonds.co.uk

How do I return an item?

If you are returning an online/store order please contact us on sales@shiningdiamonds.co.uk to arrange a return. Please do not send back returns without prior information to us by email.

Can I book a Video Consultation?

We're open for video appointments. Remote appointments can be organised through Zoom or WhatsApp. To book an appointment email sales@shiningdiamonds.co.uk or book online.

+44 (0) 207 404 7305

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Round cut Halo Engagement Rings

Our range of Round cut Halo and cluster diamond engagement rings are currently our best selling rings. A large Round cut diamond that emphasises brilliance is surrounded by a frame of multiple smaller side diamonds designed to complement it. Getting engaged is a very special moment in anyone's life. We believe it's wonderful to create your own engagement ring, with the help of our expert designers let us help you create something completely unique that no-one else is wearing anywhere else.

At Shining Diamonds we have a handpicked selection of only the very best halo engagement rings to suit your romantic gesture of a lifetime. We are dedicated to helping you find the perfect halo ring, and with our selection of round cut halo diamond rings and cluster diamond rings, we hope you will find what you are looking for.

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Our diamond experts would be delighted to work with you on creating a bespoke piece to symbolize your special and unique love. At Shining Diamonds we absolutely love diamonds and are dedicated to helping you find the best ring to help you make a romantic gesture. All our diamonds are certified conflict-free and made in Britain. We have a 30-day returns policy and offer free samples to be delivered straight to your door, all to help you make the right choice. If you have any questions about Shining Diamonds then please contact us and our friendly staff will be happy to help. Alternatively, you can visit us in our Showroom in Hatton Garden at the very heart of London’s diamond district.

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Shining Diamonds 
10a, Hatton Garden
London EC1N 8AH
T: +44 (0) 207 404 7305
Shining Diamonds - Made in Britain NAJ Membership London Assay Office StopBloodDiamonds.org Registered Jeweler We accept these cards
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