COVID-19 Restriction update - Latest information & FAQ's
Will your store be closed?
Our store will be closed from the 20th Dec 2020. Our phone, online sales & customer services are still open.
Are you still able to produce orders placed online and via email?
Our manufacturing will stay open throughout the national restrictions to produce orders. At present we are not experiencing any major delays and are aiming to deliver all on time. You will be contacted before items are sent to you.
Can I call to place an order or to discuss a query?
Our phone lines will be open from 9:30am-5:30pm as normal. Alternatively you can contact us on email@example.com
How do I return an item?
If you are returning an online/store order please contact us on firstname.lastname@example.org to arrange a return. Please do not send back returns without prior information to us by email.
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At Shining Diamonds, the luxury and romance of a diamond is what drives our whole service, and we endeavour to provide our cherished customers with the most brilliant selection of engagement rings available.
All our stock sale items are delivered in as little as 48 hours in contrast to our other products. All our diamonds are certified conflict free and come with lifetime guarantees on the ring.
If you have any questions about any of our sale engagement rings, then please don’t hesitate to contact us. Alternatively, you can visit us in our Hatton Garden showroom, situated in the heart of London’s famous jewellery district.